DELIVERY

Delivery time in UK 1-3 working days.

Delivery time to EU 3-5 working days.

All orders are processed within 1-2+ business days. 

Orders are not shipped or delivered on holidays and non-business days.

If we are experiencing a high volume of orders or there is additional upgrade on your order, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Note: during situations on delivery strike days parcel may be on delay.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Free delivery to UK and EU

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes for parcel to EU
www.powerimp.co.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please contact us if you have any questions.

RETURN & REFUND POLICY


Thank you for shopping at www.powerimp.co.uk
If, for some reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Refund Policy:
Powerimp Electronics refers to
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to Powerimp Electronics, accessible from www.powerimp.co.uk
“You” means the individual accessing or using the Service, or the company, or other legal entity on
behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on
which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear
statement. You can inform us of your decision by:
By visiting this page on our website: www.powerimp.co.uk
By sending us an email: info@powerimp.co.uk
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will
use the same means of payment as You used for the Order.

Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days
The Goods are in the original packaging
The following Goods cannot be returned: damaged, in different condition, device was open by customer and any way (physically or software) modificated.
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned,
deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene
reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed
with other items.
We reserve the right for part-refund, to cover costs of delivery, repair or replacement of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the
following address:
16 Ruskin Square S8 9RE, Sheffield, United Kingdom
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend
an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods
or proof of received return delivery.

Refunds

Refunds are issued after we receive item back in 1 working day to original payment method. Process time in the system may take up to 5 working days (depending to payment type).

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:

By visiting this page on our website: www.powerimp.co.uk

By sending us an email: info@powerimp.co.uk

By Facebook chat: /PowerimpElectronics